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May 8

Written by: Michael York
5/8/2011 9:41 AM  RssIcon

Whether you have a small personal web site or are the webmaster of a large corporate web presence, chances are you need at least one FAQ as an essential communication tool.  FAQs reduce the number of questions you get - when people take the time to read them.

Pilot FAQ Manager shines in that it makes it easy to create one or more databases of questions and answers.  You can then use one of a unlimited number of "Templates" to deploy to a web site, document, etc.  For example, you can deploy an FAQ using an enhanced template that allows for the "click the question to see the answer" functionality.  This saves space and makes a large number of questions less overwhelming to the reader which will make them more likely to read.

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